Inactivity period

If you fail to log into your trading account and execute a trade for 15 consecutive days, your account will be designated as inactive, and the system will classify it as failed. In such cases, please contact our support team via tick on your dashboard to request a new account. If you have placed a trade but do not execute another trade for 15 consecutive days, your account will still be considered as failed. There is no minimum or maximum trade size required when placing a trade.

However, if your account becomes inactive and you have not placed any trades, we will issue you a new account upon request. Please note that this request must be made within 6 months of your purchase date; beyond this period, we will not be able to provide a new account or offer a refund.