What is the Free Reset add-on?

Free Reset gives you one opportunity to receive a new challenge account after an eligible failure of your original account.

The add-on costs an additional 40% of the original challenge price and is available with eligible 1-Step and 2-Step accounts.

When can Free Reset be used?

Free Reset may be used if your original account fails during:

• Phase 1;
• Phase 2; or
• The funded stage.

Regardless of where the failure occurs, you receive a new challenge account starting from the beginning of the evaluation.

Free Reset does not provide a replacement funded account.

Which stage will the new account begin from?

The new account always begins from the start of the evaluation:

• A failed 2-Step account restarts from Phase 1.
• A failed 1-Step account restarts from the beginning of the 1-Step evaluation.
• A failed funded account also receives a new challenge starting from Phase 1, or from the beginning of the evaluation for a 1-Step model.

Previously completed phases, profits and trading days do not transfer to the new challenge.

What type of account will I receive?

You receive a new challenge with:

• The same account size;
• The same evaluation model;
• The original starting balance; and
• The full evaluation objectives.

You must complete the new evaluation before becoming funded again.

Does Free Reset apply to a Double Up challenge?

No. If Free Reset and Double Up are purchased together, Free Reset applies only to the original purchased account.

It cannot be transferred to or used on the additional challenge received through Double Up.

When is Free Reset unavailable?

Free Reset cannot be used if an account is closed because of:

• Fraudulent or abusive conduct;
• Account sharing or third-party account management;
• Payment disputes or chargebacks;
• False identity or verification information; or
• Any serious violation of FOREXIVE’s Terms and Conditions.

Evaluation-stage example

You purchase a $100,000 2-Step evaluation with Free Reset.

You complete Phase 1 but breach the account during Phase 2. After using Free Reset, you receive a new $100,000 2-Step challenge beginning from Phase 1.

Funded-stage example

You successfully complete your $100,000 evaluation and receive a funded account. If the funded account later fails, Free Reset provides a new $100,000 challenge beginning from Phase 1.

You must complete the full evaluation again before receiving another funded account.